How isona Handles Your Personal Information

This policy applies to every interaction you have with isona through our site and mobile-accessible platform. It covers data collected when you create an account, verify your identity, make deposits via bKash, Nagad or Rocket, place activity on games like Crash Blaze or Football Goalzone, and

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   contact our support channels. We collect personal details you provide directly — name, phone number, email address and payment wallet information. We also gather device data, IP address and browser type automatically when you access the platform. Transaction records from your bKash, Nagad or Rocket deposits

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   and withdrawals are stored securely for account verification and dispute resolution. We do not sell your personal data to third parties. Information may be shared with payment processors strictly to complete your transactions, or with authorities where required by applicable law. Your access to isona depends

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   on your local law and eligible regions — we do not make availability claims beyond what regulations permit. Data retention follows a clear principle: we keep information only as long as your account is active or as legally required. Once you close your account and any

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   mandatory holding period ends, we remove your personal data from active systems. You can request a summary of what we hold at any time through our support channels.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.